Page 10 - Titanic Hotels Hygiene Manifest
P. 10
OUR CHECK-IN AND
04 CHECK-OUT PROCESSES • Our responsible employee will explain the measures and precautions we have taken in general,
cologne will be served while welcoming and the leaflets we have made regarding this issue will be
given to our guests. Our Guest Assistants have been assigned in a way to help you in all matters in
Some additional measures were taken about easy and hygienically safe check-in and check-out our Resort Hotels.
processes of you, our esteemed guests.
• All measures have been taken to ensure that there is no crowd at the entrances and exits of our
• Suitcases and other items will be taken to our hotel by being disinfected by our employees who got hotels and safe distance ranges are shown and safe rest areas have been created to be used when
necessary training in this respect and sent to the rooms of our guests safely. it is necessary to wait.
• Temperatures of our guests will be taken by means of thermal cameras placed on our entrance • Door cards are prepared and disinfected before our guests check in and they will be given to our
doors and in case of a negative situation, this situation will only be shared with them in accordance guests safely in their protective cover. Pens that are given to you to fill in the documents required
with the law on the protection of personal data and necessary action will be taken as written in our are prepared as disposable in their special covers. All check-in procedures will be performed by
action plans. considering the safe physical distance.
• If our guests contact us via e-mail addresses of our relevant hotels before coming to our hotels,
they may complete check-in procedures in a safer way by using online check-in.
• Our contactless POS Machines will be used within certain limits and these machines will be
disinfected continuously.
• If they want, our guests will be able to use our Mobile Applications to get information about
necessary announcements and for quick, healthy communication at our Resort Hotels.
• All works that may require contact during check-in and check-out will be done duly and in
accordance with the safe physical distance rule.